| <punchcard_uc> | tier 1 techs dont know shit |
|
<punchcard_uc> | all they have to do is read from a script |
|
<punchcard_uc> | first thing you do is ask for a tier 2 tech |
|
<DomMac> | I just ask for someone smarter |
|
<DomMac> | as soon as they answer the phone |
|
<DomMac> | "hello.... this is support" |
|
<DomMac> | "gimme someone smarter than you" |
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